RISK RATING THE CUSTOMERS (RISK CONTAINMENT & FRAUD CONTROL)

NETZONE has got specialization in providing excellent services in Risk Control activities for Retail banking/ financial products in credit making decision. The fraud prevention services are provided through standardized sampling & verification activities. The reports are generated with feedback on compliance, accuracy of the operations to confirm the genuineness of the process which will be useful to credit decision.

Other supportive services like Document checks, De-dupe Checks, Agency Vetting, Mystery Shopping, Seeding Activities, Market information to credit and collections, Verification of/ Training to merchant establishments in the case of credit card transactions, Fraud Investigations, strengthening internal control system on outsourced operations.

FIELD VERIFICATIONS/ INVESTIGATIONS

NETZONE provides services like Field Verifications/ Investigations which are Contact Point Verifications (CPV) through physical visits to customer place, Tele-verifications through telephone, Neighbor checks/ opinion at the time of personal visit, De- dupe checks with negative data base, Reference checks with references given, Personal Interviews/ Discussion etc. This type of verifications will help to Credit Decision makers and Risk Managers to evaluate the customers before taking suitable decision on Credit approval.

LOAN PROCESSING & BACK – END OPERATIONS

NETZONE is specialized in tasks of beginning with processing of applications and ending with disbursement tracking of retail loan products. Relevant Back office operations on sourcing of files, field verifications, monitoring daily reports in MIS, soft approvals, credit decision, internal control on completeness and final disbursement of loan to end customers.

PRE-EMPLOYMENT CHECKS

Massive Business sectors having wide network of business activities in various locations has necessitated large scale movement of job seekers from nook and corner of the country through various channels of employment. HRD functions demand that the antecedents of prospective employees are diligently verified for their professional capabilities and integrity. Services in this flat form involve direct and discrete verification at the permanent/ present locations of the prospective employees and checks on his identity, previous employment, his criminalities and credit history.

RECOVERY MANAGEMENT

Recovery Management covers Non performing Asset settlements, post decree management and recoveries, Receivable Management, the services of which are for business sectors dealing with many customers spread all over locations for recovery of dues from the customers.

BANKING

This activity involves ensuring timely deposit and monitoring credit of all type of instruments and also cash collections at remote locations. Other operations include maintenance of data of cheques & cash received, banked, credited & bounced cheques, prompt remittances in to pooling accounts and generation of MIS suitable to customer’s requirements. Services are ideally suited for remote banking and more economical than CMS offered by some banks.

SKIP TRACING

This activity involves tracing of individuals who have not paid his dues to companies, banks on goods, services, loans availed by him, who is not traceable. Our experiences / expertise in risk management, strong presence and availability of in-depth data enable us to do this services successfully. Also, we do skip tracing of employees who have quit from employment without honoring legal obligation of service.

INFRASTRUCTURAL SERVICES

Services include installation of skilled personnel and setting up of infrastructure with equipped office set up to handle the tasks of the client at their locations.